Our People

Technology

24/7 SUPPORT

COMMITMENT TO EXCELLENCE

Courier Xpress has secured its success by focusing on its people. Throughout the entire company, we have assembled an elite team of employees, with numerous years of experience in the courier, freight, and warehousing industries operating in a manner of efficiency—economic, social and environmental.

We live by our values. We believe in building an atmosphere that fosters a passionate pursuit for excellence with a “can do” attitude.

courier express
Technology

LET’S INNOVATE!

When choosing Courier Express, you tap into state-of-the-art solutions to your toughest transportation challenges.

Our team of software developers is some of the industry’s best innovative collaborators. And our comprehensive end-product solutions are filled with engineering expertise, hands-on research and development, and business intelligence experience leaving you with the peace of mind that your company is partnering with a cutting-edge logistics provider.

You will find our fully integrated suite of technology tools combines client information, real-time data processing, and tracking software to inform and enhance delivery execution and customer experiences across the delivery spectrum.

courier express
courier express

STATE-OF-THE-ART CUSTOM SOLUTIONS

Here’s a quick overview:

  • Client information portals

  • Customized Electronic Data Interchange (EDI) solutions

  • Electronic barcode scanning

  • Geo validation via GPS location capture

  • Digital signature capture & proof of delivery

  • Delivery exception coding

  • Real-time driver route updates

  • Business data protection via redundancy

  • Disaster recovery including 24-hour emergency facility power backup system

  • A fully integrated warehouse security system

 

This flexible platform delivers unmatched levels of transparency, intelligence, and predictability to our customers.

 Combining real-time tracking tools with high-level trend data and more, we consistently deliver actionable insights that allow us to adapt quickly to changing needs and optimize our delivery solutions.

 As your trusted partner, we can handle your logistics and transportation details for you and provide ongoing management and optimization, so you can focus on your core business.

courier express

AFTER-HOURS DISPATCH 24/7/365

What does 24/7/365 mean? At Courier Xpress, it means that we are open every second of every day of the year with trained employees who personally dispatch and monitor each and every order we have.

Our team of professionals takes personal pride in their work and ensures that every service provided after-hours receives the highest degree of attention through live customer service and dispatch. Our employees have over 200 years of tenured experience at Courier Xpress, providing our customers the best possible service available.

courier express
courier express

COMMITTED TO OUR CLIENTS

Twenty-five percent of our business is performed during the overnight and weekend hours. At Courier Xpress, we are committed to after-hours service and entrust our team to take care of your every 24/7/365 need.

Technology and techniques we use to enhance our after-hours service:

  • Live Courier Xpress customer service and dispatch/no answering service

  • GPS real-time map tracking

  • Mobile phone app for data exchange and communication with drivers

  • Company-wide surveillance cameras for 24-hour facilities monitoring

 

Organizations

CX
CX